Member
PORTAL

STORY SCHOOL  Welcome Members!

Welcome Story School members, our heroes and hero-makers. This page should serve to give you information to help support your membership with our programs.

2020 - 2021 Class Schedule for website_e
Membership Plans_edited.jpg
Membership Benefits_edited.jpg

Member FAQ

What membership discounts & benefits am I entitled to?
As a member, you get way more benefits than being a part of our wonderful community. Discounts & perks always available for members: 

  • 20% military discount on membership tuition

  • 20% family member discounts on membership tuition & introductory trials

  • 10% discount on birthday parties & private events

  • Discounted private lessons (discount value varies)

  • One free private lesson or small group workshop a year

  • One free introductory trial per member (can only be used for current members)


What do I do if I want to try out a new class?
We love when members want to broaden their horizons! Reach out to us via phone or email and tell us which class you would like to try out. Or, if you’re not sure what you want to try, we can help you find the perfect fit. We will set you up with an introductory trial for the new class and you can easily try it out to determine if it will be a good addition. Remember, you get a free intro every year as a member!

I really want to continue classes, but I can’t afford the tuition right now. What are my options?
The Story School is a non-profit organization with many options for financial aid. If you are struggling with paying for our programs, please reach out to us for help. We will do our very best so that you can still enjoy our programs without struggle.

What is available to me as a new member?
If you are just joining The Story School - welcome! You have a ton to look forward to including all of the discounts listed above. In addition, your first three months as a member are considered “open enrollment” meaning that you can try out & attend any other class absolutely free. This is a great benefit to use when you are deciding which classes that you would like to add to your membership when open enrollment ends. 

Who should I contact with questions about my membership & classes?
Any general questions can be directed to our main email guardian@thestoryschool.org or to our phone at (781) 214-1174. If you have any specific questions, or want to get directly in touch with the Membership Coordinator, please direct them to Katie Morris at katie.morris@thestoryschool.org.

Something came up and I have to miss my class this week. What can I do?
First and most important, let us know that you will be absent if you can, so that your instructor knows not to expect you. You can either make up the class another time during the week with a similar class, letting us know 24 hours in advance so we can alert the instructor, or you can apply for a “Vacation Voucher” through our Membership Change Form (vouchers must be submitted before the missed class).

I will be away for a while and won’t be able to attend classes, what should I do?
If you have to step away from classes for a longer period of time, we have two different options for your membership:

  • Vacation Voucher: this voucher will give you credit for the classes that you missed during your time away. This credit can be used towards any of our events, merchandise, camp, etc. (cannot be used towards membership tuition). A voucher request must be submitted via Membership Change Form before the start of your time away, and can only be used for a total of 2-months/year.

  • Temporary Hold: your membership tuition will be decreased to just $25/month (no matter your plan) to keep your membership & spot in the class. This can also be submitted via Membership Change Form and can be used for up to 2-months/year separate from a “Vacation Voucher”.


What is the difference between Tier 1 classes and Tier 2 classes?
Tier 1 classes are designed to be easily digestible and fun for all ages and abilities. They could be a good introduction to the class material before moving to a different tier, perfect for very young heroes to enjoy themselves without being overwhelmed, and/or an amazing long-term experience for those that like the class style. These are also mixed-age classes and run for one-hour sessions. 
Tier 2 classes are designed for those that love to be challenged. Class material is more intricate, may deal with more emotionally mature themes, and expects more input from it’s students. Usually these classes fit best with students that are older, or at least have previous knowledge of the class material. Tier 2 classes have a typical age range of 11-18, and run for one-and-a-half hour sessions. 


I am going away to college soon - can I continue my membership?
Absolutely, we even have a membership plan made specifically for college students! A College Plan gives students unlimited access to classes during their breaks between semesters and other week-long holidays that The Story School is open for. You can convert to a College Membership by completing a Membership Change Form.

I want a new foam sword and/or shield! How can I purchase new gear? How about The Story School swag?
Fill out a Sword & Gear Order Form to purchase new foam swords, latex weapons, and/or latex shields. 
Head over to Bonfire to order your very own Story School swag, or pick up a water bottle and lanyard the next time you are at the facility!
Looking for something, but can’t find it in the above options? Contact us and we can help you find what you need: guardian@thestoryschool.org or (781) 214-1174.